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Privacy Policy

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Privacy Policy

At The Big RD we have a website that is open to the public. Visiting our website will give you the opportunity to learn more about our company and the services we provide.

This privacy policy explains how we process your personal data when you use our website, www.rdcontent.com (Website). If you have any questions or comments about this privacy policy, please let us know by email to info@rdcontent.com.

The Big RD Ltd trading as RD Content is a company incorporated in the UK with company number 07044229 and registered office at Holborn Tower, 137-144 High Holborn, London WC1V 6PL. We are the “data controller” (i.e. the company which decides the means and purpose for the processing of your personal data) for the purpose of applicable data protection law.

How we use your personal information:

Your enquiries

  • If you contact us about our services, the emails you send may include information about you, such as your name, address, email address, telephone number, your organisation’s address and your enquiry. We use this information to respond to your enquiries.
  • In line with the legitimate interest we have in promoting our business, we will process your enquiries to provide you with information about the services we offer.
  • This might include replying to your enquiry or sending you updates about our services.
  • We may also process enquiries to take steps you ask of us with a view to entering into and/or performing a contract with you to provide you with our services.
  • You are under no obligation to provide us with any details, but if you don’t provide all relevant information, we may not be able to help.

Marketing

  • We may process your contact information that you provide to us (either via our website, by email or through use of our services) for the purposes of marketing in accordance with our legitimate interests to send you information about our services. We may use third party providers, such as MailChimp, Hubspot, Workable, Amazon Web Services, Google Analytics, to process these marketing emails.
  • We may also disclose your name and contact information to our affiliates mentioned below who provide the same type of services, to enable them to market their services to you.

How you use our website

  • Our website uses cookies and other mechanisms to collect log and analytical information, such as your internet protocol (IP) address, to help analyse how visitors use the site and to compile statistical reports on website activity.
  • We process this information to understand how visitors use our website and to compile statistical reports regarding that activity (for example, your IP address is used to approximate the country from which you access our website, and we aggregate this information together so we know that, for example, most of the visitors to our website come from the Europe or the United States of America).
  • This processing is necessary for us to pursue our legitimate interests in improving our website, and providing a better service and source of information to visitors.
  • This information is not used to develop a personal profile of you. All such information is aggregated and stored anonymously.

All content you submit to us

  • If you send us objectionable content or otherwise behave in a disruptive manner when using our Website, we may process personal data included in your messages to respond to and stop such behaviour.
  • We only process personal data in this way for the legitimate interests of ensuring that use of our Website is lawful, does not disrupt, does not harass our staff or other individuals, and to enforce our legal rights and to comply with our legal obligations.
  • Where we reasonably believe you are or may be in breach of the law (for instance, because content you send amounts to harassment or is defamatory), we may use your personal information to inform relevant third parties such as your email/internet provider or law enforcement agencies about the content.
  • Where we process personal data in this way, we will hold that personal information on our systems for as long as is reasonably necessary to achieve these objectives.

Do we share your personal information with anyone else?

We keep your information confidential, but may share it within our The Big RD companies. Whenever we transfer your personal data outside of the European Economic Area (EEA) we ensure that we have standard contractual clauses in place as a safeguard for this transaction.

We may also disclose your information to our personnel, suppliers or subcontractors insofar as it is reasonably necessary for the purposes set out in this privacy policy, provided that they do not make independent use of the information, and have agreed to adhere to the rules set out in this privacy statement.

In addition, we may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention).

Except as provided above, we will not provide your information to third parties.

Your rights in relation to personal data which we process relating to you

You have the following rights over the way we process personal data relating to you. We aim to comply without undue delay, and within one month at the latest.

  • to ask for a copy of data we are processing about you and have inaccuracies corrected;
  • to ask us to restrict, stop processing, or to delete your personal data;
  • to request a machine readable copy of your personal data, which you can use with another service provider. Where it is technically feasible, you can ask us to send this information directly to another provider if you prefer; and
  • to make a complaint to a data protection regulator.

Please send your requests to info@rdcontent.com.

Children

We do not use the Website to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at info@rdcontent.com. We will delete such information within a reasonable time.

Security

We will take all reasonable technical and organisational precautions to prevent the loss misuse or alteration of your personal information.

Changes

This policy may be updated from time to time. We will notify you of any changes by posting the new policy here and, where feasible, by letting you know by email.

International Data Transfers

As mentioned above, where we transfer your data outside of the EEA, we have agreements in place with those parties which include standard data protection clauses adopted by a data protection regulator and approved by the European Commission to ensure that appropriate safeguards are in place to protect your personal data. If you would like to find out more about these safeguards, please let us know by writing to info@rdcontent.com.

Data Retention

We will hold your personal information on our systems for as long as is necessary for the relevant purpose, or as otherwise described in this privacy policy.

General

Any questions you may have regarding this statement can be sent to the following email: info@rdcontent.com.

 

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